Privacy Notice
Project enquiries
If you contact us by email or through the project enquiry form, we process the information you provide, such as your name, company, contact details, project information and message, to respond to your enquiry and manage pre-contractual communication. If your enquiry develops into a request for a quotation, sample, order or delivery, the relevant ONE:FLEX product supplier may receive the data required to handle that request. Its identity will be communicated to you in the relevant commercial documents.
Legal basis
Depending on the nature of your enquiry, processing is based on steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR) and/or our legitimate interest in responding to business enquiries and operating the ONE:FLEX website and enquiry process (Article 6(1)(f) GDPR).
Recipients and service providers
Personal data is accessible only to persons and service providers who require it to operate our website, email and hosting infrastructure and to process your enquiry. Where necessary, data may also be disclosed to the relevant product, quotation, sample, fulfilment or delivery partner. The project enquiry form is processed server-side on our website hosting and forwarded to our ONE:FLEX email inbox; no external form-submission service is used.
Retention
Enquiry data is retained only for as long as necessary to process the request and any resulting business relationship, and thereafter where required by statutory retention obligations or legal claims.
Your rights
Subject to the GDPR, you may have rights of access, rectification, erasure, restriction, data portability and objection. You may also lodge a complaint with a competent supervisory authority.
Cookies and tracking
This version of the website does not intentionally use marketing or analytics cookies. If tracking or other non-essential technologies are added later, this notice and any legally required consent mechanism must be updated before activation.
Contact
For privacy-related requests, contact sales@oneflex.ie.



